This year we sent a social impact survey to 79 producers and received a 52% response rate. It is important to note that 20 of the respondents were located in Côte d'Ivoire.
When asked how they would rate the quality of Shared Interest customer service, 85% of the respondents replied they considered our service to be high quality or very high quality.
In addition to the survey, we held two producer committee meetings in Africa - one in Kenya and the other in Côte d'Ivoire. In total, 17 producers were involved representing producers of cocoa, vanilla, cashew, coconut and handcrafts. Topics discussed include the business and environmental challenges faced and the mitigations implemented. Each producer group was also given a chance to talk about their organisation and exchange examples of best practice, as well as discussing the benefits of working with Shared Interest and any improvements that could be made. All delegates from the West Africa committee agreed that the biggest advantage is the flexibility of making repayments on a stock facility.
You can download the Appendix for Aim 1 using the links below:
You can view the full version of our Impact Report here.
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